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Privacy

& Policy

Privacy Policy

Last Updated: August 27, 2025

This Privacy Policy explains how EcomFame (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our Website and services. We value your trust and are committed to safeguarding your data in accordance with applicable privacy laws, including the GDPR, CCPA, and other relevant international regulations.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in the singular or plural form.

Definitions

  • Account: A unique account created for you to access our services.
  • Company: Refers to EcomFame, your Shopify development agency.
  • Cookies: Small files placed on your device that store browsing details and preferences.
  • Country: Refers to Dhaka, Bangladesh; but applies globally to clients we serve.
  • Device: Any device that can access our service, including computers, smartphones, or tablets.
  • Personal Data: Any information that identifies or can identify an individual.
  • Service: Refers to our Website and Shopify development services.
  • Service Provider: Any third-party entity that processes data on our behalf (e.g., hosting providers, Shopify platform, analytics tools, payment processors).
  • Usage Data: Data automatically collected when you interact with our services (e.g., IP address, browser type, pages visited).
  • You: The individual, business, or entity using our services.


Information We Collect

Personal Data

When using our website or services, we may ask for personal details such as:

  • Name and contact information (Email, phone number)
  • Business name and Shopify store details
  • Payment information (processed securely through third-party providers)
  • Project details shared via contact forms or consultations

Usage Data

We automatically collect certain information, including:

  • IP address and device type
  • Browser version and operating system
  • Pages visited, time spent, and referral source
  • Mobile identifiers when accessing from mobile devices

Tracking Technologies & Cookies

We use cookies, web beacons, and analytics tools to enhance your browsing experience and analyze service performance. You can turn off cookies in your browser, but some features may not function properly.

How We Use Your Information

We use the data collected for the following purposes:

  • To provide and improve our Shopify development services
  • To manage accounts and contracts with our clients
  • To process payments and transactions securely.
  • To communicate with you regarding services, updates, or support
  • To send promotional offers or industry insights (if you opt-in)
  • To analyze usage patterns for service optimization
  • To comply with legal obligations and resolve disputes

Sharing of Information

We may share your personal data in these cases:

  • With service providers, such as Shopify, payment processors, hosting platforms, and analytics providers.
  • Business Transfers: If EcomFame undergoes a merger, acquisition, or asset sale.
  • Affiliates & Partners: To provide integrated Shopify solutions or promotional offers.
  • Legal Requirements: When required to comply with applicable laws or enforce agreements.
  • With Your Consent: If you approve sharing information for specific purposes.

We do not sell personal data to third parties.

Data Retention

We retain personal data only for as long as necessary:

  • To fulfill the purposes outlined in this Privacy Policy
  • To comply with legal and tax obligations
  • To resolve disputes and enforce agreements

Usage data may be retained for analytics and service improvements.

Data Security

We take reasonable precautions to secure your personal data, including encryption, firewalls, and secure server hosting. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute protection.

Your Privacy Rights

Depending on your location, you may have rights under privacy laws such as GDPR andCCPA, including:

  • Right to access your personal data
  • Right to request corrections or updates
  • Right to request deletion of your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to opt out of marketing communications

To exercise these rights, please get in touch with us at contact@ecomfame.com.

International Clients

Since we serve clients worldwide, your data may be transferred and processed outside your country of residence. We ensure compliance with GDPR, CCPA, and other international standards to protect your rights.

Children's Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal data from individuals under the age of 18. If we discover that such data has been collected, we will delete it immediately.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies for further information.

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. If changes are significant, we will notify you via Email or a notice on our Website. The “Last Updated” date at the top will reflect the most recent changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us:

By Email: contact@ecomfame.com.